Last Updated: 9/9/2025
The Holiday Light Company (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.
1. Information We Collect
- Contact Forms: When you submit information through our website forms, we collect your name, email address, phone number, and any additional details you provide.
- Customer Communication: If you call or email us, we may collect information necessary to respond to your inquiry or schedule services.
- Analytics Data: We use Google Analytics and similar tools to collect non-identifying information such as website traffic, usage patterns, and device/browser type.
- Cookies: Our website may use cookies to improve user experience and measure site performance.
2. How We Use Your Information
- To respond to inquiries and provide customer support.
- To schedule, confirm, and manage lighting installations and related services.
- To send important service updates, appointment reminders, or seasonal promotions (e.g., holiday install reminders).
- To improve our website and service offerings through analytics and customer feedback.
3. Communications & Promotions
- We will never sell or share your personal information with third parties for marketing purposes.
- Customers may occasionally receive seasonal promotions, service reminders, or special offers related to holiday or permanent lighting services.
- You may opt out of promotional communications at any time by contacting us directly.
4. Third-Party Services
Analytics: Our website uses Google Analytics to understand how visitors interact with our site. This information is used for internal analysis only.
External Links: Our website may contain links to external sites, including social media platforms. We are not responsible for the privacy practices of these third-party websites.
5. Data Security
We take reasonable precautions to protect your information from loss, misuse, or unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Client Responsibilities
- Clients are responsible for ensuring that the information provided is accurate and up to date.
- For permanent lighting installs, onboarding is provided, but ongoing use of manufacturer apps (such as Govee or InvisiLight) falls under the manufacturer’s privacy and support policies.
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or services. Updates will be posted on this page with a revised “Last Updated” date.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
info@holidaylightscincy.com
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