Last Updated: 9/9/2025
These Terms and Conditions (“Agreement”) govern the services provided by The Holiday Light Company (“Company,” “we,” “our,” or “us”) to its clients (“Client,” “you,” or “your”). By booking services with us, you agree to the following terms:
1. General Provisions
1.1. All installations are performed by trained professionals using commercially approved equipment.
1.2. The Company reserves the right to refuse service if conditions are unsafe (e.g., damaged rooflines, weather hazards, or hazardous electrical systems).
1.3. The Client is responsible for providing safe and reasonable access to the property during installation and removal services.
1.4. Payment terms are outlined in each service agreement. Work will not commence until agreed-upon payments are received.
2. Seasonal Holiday Lighting Installs
2.1. Seasonal installations are temporary and include professional setup and post-season removal.
2.2. Lights and materials provided remain the property of the Company unless otherwise specified in writing.
2.3. The Client is responsible for ensuring that electrical outlets are functional and can handle the required load.
2.4. Removal will occur within a reasonable timeframe after the holiday season, as scheduled by the Company.
2.5. The Client acknowledges that weather and scheduling constraints may affect installation and removal dates.
3. Permanent Lighting Installs
3.1. Permanent installations utilize manufacturer products such as InvisiLight and Govee, installed by the Company.
3.2. Once installed, the Client assumes responsibility for the ongoing operation, control, and management of the lighting system.
3.3. The Company provides onboarding and basic training at the time of installation, ensuring the Client understands system use.
3.4. The Client agrees to seek additional product support directly from the manufacturer for advanced troubleshooting, app updates, or new features.
3.5. The Company is not liable for software or app malfunctions beyond the installation process.
4. Warranties & Liability
4.1. Permanent installations include manufacturer warranties as specified; warranty claims must be directed to the product manufacturer.
4.2. Seasonal installations include workmanship guarantees for the duration of the holiday season only.
4.3. The Company is not liable for damages caused by:Pre-existing roof or structure conditionsClient misuse of installed productsActs of nature (storms, high winds, lightning, etc.)
4.4. Liability for any claim is limited to the total amount paid by the Client for services rendered.
5. Client Responsibilities
5.1. Clients must maintain electrical systems in safe, working condition.
5.2. Clients must follow provided instructions for safe operation of lights and systems.
5.3. For permanent installations, Clients are expected to familiarize themselves with manufacturer-provided apps and updates.
6. Termination & Changes
6.1. The Company may cancel or reschedule services due to unsafe conditions or non-payment.
6.2. Changes to service dates or project scope must be agreed upon in writing.
7. Governing Law
This Agreement shall be governed by the laws of the State of Ohio. Any disputes will be resolved in a court of competent jurisdiction within Clermont County, Ohio.
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