Frequently Asked

Questions

Everything you need to know about Christmas light installation, permanent lighting, takedown, pricing, and service areas — answered by Cincinnati’s holiday lighting experts.

All

Questions

Browse all questions below. More will be added as common questions come in.

What if my lights stop working after installation?

We stand behind our work. If any lights malfunction after installation, contact us and we will schedule a service visit to assess and fix the issue. For permanent lighting systems, both Govee and InvisiLight come with manufacturer warranties, and we will help you navigate any warranty claims. Our goal is for your display to shine perfectly throughout the entire season.

Do you offer commercial holiday lighting for businesses?

Yes! We serve both residential and commercial clients throughout Greater Cincinnati. Whether you need a retail storefront dressed for the season, an office building with architectural lighting, or a restaurant patio display, we design and install lighting solutions that fit your business. Contact us to discuss your commercial project and get a custom estimate.

Are your holiday lights energy efficient?

Yes. We exclusively use professional-grade LED lighting, which uses significantly less energy than traditional incandescent lights. LEDs also run cooler, making them safer for rooflines, gutters, and trees. For permanent lighting systems like Govee and InvisiLight, the LED technology is even more efficient and designed to run year-round without significant impact on your electric bill.

Do you remove and store the holiday lights after the season?

Yes. Takedown and removal is included with our seasonal lighting packages. After the holiday season, our team returns to carefully remove all lights and equipment. Storage depends on your package — some include storage of your lights with us until the following season. Ask about storage options when you get your estimate.

When should I book my holiday lighting installation?

We recommend booking as early as possible — ideally in September or October — to secure your preferred installation date. Our schedule fills up quickly as the holiday season approaches. For permanent lighting, we install year-round so there is more flexibility, but spring and summer bookings allow for the best scheduling availability.

Do I need to be home during the installation?

For seasonal installs, you do not necessarily need to be home as long as we have access to the exterior of your home and any outlets we may need. For permanent lighting installations, we recommend someone be present for the initial walkthrough and final review. We will discuss access needs when you schedule your appointment.

How long does a holiday lighting installation take?

Most residential seasonal installations are completed in 2 to 4 hours depending on the size of the home and complexity of the design. Permanent lighting installations typically take 4 to 8 hours. Our team works efficiently and will give you a time estimate when you book your appointment.

What permanent lighting brands do you install?

We are certified installers for both Govee and InvisiLight — two of the most trusted names in permanent smart lighting. Govee offers vibrant color-changing LEDs with full app control. InvisiLight is designed to blend seamlessly into your home's soffit or roofline so the hardware is invisible during the day. We will recommend the best system based on your home's architecture and your preferences during your free consultation.

What is the difference between seasonal and permanent holiday lighting?

Seasonal lighting is installed for a specific holiday period and removed afterward — ideal for homeowners who want a beautiful display without a year-round fixture. Permanent lighting uses durable weatherproof LED systems (like Govee or InvisiLight) that stay on your home year-round and can be controlled via a smartphone app to display any color or holiday theme at the tap of a button. Permanent systems are a better long-term value for homeowners who decorate for multiple holidays each year.

How much does holiday lighting installation cost in Cincinnati?

Pricing varies based on your home's size, the type of display you want, and whether you choose seasonal or permanent lighting. Our Seasonal Spark package starts at $1,200/year for a standard installation. Permanent smart lighting systems start higher but pay for themselves over time since you eliminate annual install costs. We offer free on-site estimates so you get an accurate quote for your specific home.

What areas do you serve outside of Cincinnati?

In addition to Cincinnati proper, we serve communities throughout Clermont County, Warren County, Hamilton County, and the Northern Kentucky area. This includes cities like Loveland, Batavia, Milford, Mason, West Chester, Blue Ash, Covington, Florence, and Erlanger. Contact us if your location is not listed — we may still be able to help.

Do you provide holiday lighting services near me in Cincinnati?

Yes! The Holiday Light Company serves all of Greater Cincinnati including the East Side (Anderson Township, Milford, Batavia, Amelia), North Cincinnati (Mason, West Chester, Blue Ash, Sharonville), Central Cincinnati (Hyde Park, Oakley, Madeira, Montgomery), and Northern Kentucky (Florence, Erlanger, Covington, Fort Mitchell). If you are not sure whether we serve your area, contact us for a free estimate.